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Hotwireless

About us

We build the WiFi layer nobody thinks about — but everybody benefits from.

Hotwireless is a South African WiFi and software business based in Constantia, Cape Town, working with hospitality, retail, and transport clients across the country. We started as a connectivity provider; over time we realised the real opportunity wasn't in selling internet — it was in making the WiFi login itself into a marketing and reputation platform.

What we believe

A WiFi login is a conversation.

Every time a guest connects to your WiFi, you have their attention for a few seconds. They're already looking at their phone. They're already in your venue. They're already predisposed to like you — they're using your service.

Most businesses waste that moment on a generic splash page. The good ones use it to turn diners into reviewers, shoppers into subscribers, and unhappy customers into rescued ones. That's the entire product thesis.

Where we work

Cape Town-rooted, nationally deployed.

Our offices are in Constantia, Cape Town. Our customers are everywhere — from Johannesburg CBD to Port Elizabeth schools, from Durban hotels to community projects in small towns.

We install hardware ourselves where practical, partner with local installers where not. Every customer — whether a single café or a group of hotels — gets the same software platform and the same support standard.

Principles we ship by

Four rules we don't bend on.

Guest privacy first

We collect the minimum data necessary. POPIA is a floor, not a ceiling. Guests can opt out or request deletion any time.

Honest product claims

If a feature is in pilot, we say so. If a POS integration is roadmap, we say so. No vapourware — ever.

The owner is the customer

The business owner pays the bill; our job is to give them a measurable return. Every feature we build ties back to reviews, repeat visits, or revenue.

Support that actually supports

We monitor your portal 24/7. If it breaks, we're already on it. If you call, you get a human who knows your venue.

Ready to turn your WiFi into your best marketing channel?

Book a 20-minute demo. We'll show you the reputation flow, the concierge, and walk you through pricing for your venue.

Or call us on 082 370 3007