Guest house, lodge, B&B and hotel WiFi
Guest WiFi installation for hotels, guest houses and lodges.
Hotwireless installs and runs the guest WiFi at accommodation venues across South Africa. Your property name on the login screen, your own systems kept well out of reach, and a fixed monthly fee per location so there is nothing to reconcile at month end.
Typical scope
- Coverage check and access point placement across rooms, public areas and the conference space.
- Guest network separated from your property management system, card machine and back office.
- Branded splash page, terms, vouchers and rate limits.
- A router we supply, configure and manage.
- Support Monday to Friday, 08:00–17:00 SAST.
For accommodation operators
Guest WiFi is part of the stay.
Bad WiFi becomes a bad review. A managed setup gives guests a cleaner connection, gives reception one less thing to explain, and keeps the property's own systems separate from whatever a guest plugs into the network.
Your name on the door
The splash page carries your logo, your colours and your wording, set up per property. A group can run one splash at the hotel and a different one at the lodge.
Your systems stay separate
Guest traffic sits on its own network segment, kept off your property management system, your card machine, the back-office PCs and staff devices.
Someone else runs it
The equipment is ours to supply, set up and look after. A wording change on the login page or a new access rule happens from our side, so nobody has to drive out to the property for it.
Mapping rooms and shared spaces before you plan an upgrade? Start with our simple venue WiFi audit.
What the guest sees
One screen, one tap, then they are online.
A guest arriving at a B&B does not want a password on a laminated card. They connect to your network, the login page opens by itself, and they are on.
- Free access for everyone staying, with advertising on the page as an optional add-on to the Basic + Data + Guest Insights package.
- Vouchers reception can hand to a conference delegate or a long-stay guest who needs more than the everyday allowance.
- Paid access where you would rather charge for the faster tier than absorb it.
- Time and bandwidth limits per tier, so one guest streaming all evening does not flatten the line for the rest of the house.
- POPIA-aware consent wording shown at the login step, every time.
WiFi that works for your business
Guest network
Free WiFi, on us.
Three hours, in exchange for a few details.
Packages
Three packages, priced per location.
Same installation, same managed router, same support. What changes is how much you learn about the people staying with you. All prices are per location per month, ex VAT.
Basic
R399/month
Your branded login page, access tiers, limits and the managed router. Guests tap once and go. Right for a small guest house or B&B that wants the WiFi to look like theirs and behave itself.
Basic + Data Collection
R599/month
Guests give their name, email and cell number before going online, with consent captured at that moment. Day visitors, function guests and walk-ins end up on a list you own and can export, not only the names already in your booking system.
Basic + Data + Guest Insights
R799/month
Adds the numbers behind the list: connections and visitor counts by day, week and month, new versus returning guests so you can see who comes back, busiest days and hours, and how long guests stay connected.
Hardware is bought once, separately: a router, set up and branded, is from R1,549 once-off, ex VAT. Bigger properties with access points and cabling, and a site survey on request, are quoted per property, because a small guest house and a lodge spread over a hillside are not the same job. See the full breakdown on packages and pricing.
Questions we get
Before you ask us for a quote.
What is included in guest WiFi for a hotel or guest house?
A branded splash page carrying your property name, colours and wording; access rules such as time and bandwidth limits; POPIA-aware consent wording at the login step; guest traffic kept off your own network and card machine; a router we supply, configure and manage; and support Monday to Friday, 08:00 to 17:00 SAST. It is a fixed monthly fee per location, ex VAT.
Do we get the guest details that are captured?
Yes, from the Basic + Data Collection package. Guests enter their name, email and cell number before going online, consent is captured at that moment, and the list is yours to export and use.
Can we charge conference or long-stay guests for WiFi?
Yes. Every package supports free access, and advertising, voucher and paid access are add-ons to the Basic + Data + Guest Insights package. Reception can hand a voucher to a conference delegate or a long-stay guest while everyone else stays on the free tier.
Is this only for large hotels?
No. Guest houses, lodges, B&Bs, single hotels and small groups all run the same service. Pricing is per location per month, so a small guest house pays for one location. Every package: 1 WiFi device managed; extra devices from +R50 a month. A bigger property that needs more WiFi devices to reach every room pays only for the devices it needs.
Does the guest network touch our PMS or card machine?
No. Guest traffic sits on its own network segment, kept off the property management system, the card machine, back-office PCs and staff devices.
Related pages
The rest of the guest WiFi story.
Installation is the first layer. The portal and the guest journey are where the business value shows up.
Ready to sort out your guest WiFi?
Take the next step and we will map the right package to your venue. Packages start at R399 a month per location, ex VAT.
Or call us on 071 437 6694