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Hotwireless

WiFi that works for your business

Your WiFi login is the most valuable moment in your venue.

Hotwireless turns every guest connection into a five-star review, a rescued customer, or a drink order already on the bar. Captive portal software built for South African restaurants, cafés, hotels and venues.

★★★★★ Growing 5-star volume for hospitality nationwide

Connecting…

Free WiFi · Marco's Pizzeria

Quick check — 4 questions

Were you welcomed warmly? 👍 Yes
Was your table clean? 👍 Yes
Drinks offered promptly? 👍 Yes
Overall rating? ★★★★★

Quick check — 4 questions

Was service attentive? 😐 Not really
Food at the right pace? 😐 Bit slow
Overall rating? ★★★★★

Thanks for the 5 stars! 🎉

Would you mind sharing on Google?

★★★★★

Hmm, only 3 stars…

Alerting the manager — they'll pop over in a moment

Trusted by venues across South Africa

43 Air School · In2Food · News Cafe · Seattle Coffee Co · Idols SA

How it works on the ground

From the moment they sit down, you're already ahead.

01

Guest connects

Scans the QR on the table or picks the SSID. Clean splash loads instantly — your branding, no adverts fighting for attention.

02

First drink ordered

AI concierge takes the opening round straight to your POS. The waiter never leaves their food station.

03

Service check on exit

Four quick taps as they pay. Five stars? Google. Below four? Manager gets a WhatsApp with the table number — right now, while the guest is still seated.

04

Reviews keep coming

Your local SEO rises. More bookings. More covers. The WiFi platform paid for itself by the end of the first weekend.

Why reviews are the whole game

93% of guests check Google before booking. What do yours see?

Restaurant discoverability on Google Maps is ranked by three things: how many reviews you have, how recent they are, and how consistent the rating is. A Smart Review Router attacks all three.

  • More volume: every WiFi connection is a review opportunity — not a forgotten printed card.
  • Better ratings: the 4-question check filters out complaints into private recovery instead of public damage.
  • Faster recovery: an unhappy guest notified to a manager in 12 seconds is a guest who leaves happy. That's a 4-star saved and a 1-star prevented.
  • Freshness: Google weights recent reviews heavier. Keep the stream flowing, stay on page one.
See the full reputation flow

Live from the dashboard

284 new reviews this quarter
M
Megan P. ★★★★★

"Best service in Constantia. Staff remembered us."

S
Sipho N. ★★★★★

"Their WiFi asked how the meal was — nice touch."

A
Amina K. ★★★★★

"Wine landed before we'd taken our jackets off."

Packages

Straight pricing, priced per location.

Start with Essentials, turn on Reputation the moment your first review comes through, add AI Concierge when you're ready to speed up the bar.

Essentials

R499/mo

Per location

  • Branded captive portal + free access tier
  • Time & bandwidth limits
  • Email / SMS data capture
  • POPIA-compliant consent
  • Monthly report · email support
See details
Most popular

Reputation

R1,499/mo

Per location

  • Everything in Essentials, plus:
  • 🌟 Smart Review Router (4-Q check → Google / WhatsApp)
  • 📈 Review dashboard & trend reporting
  • 👤 Social login (Google / Facebook)
  • 🎟️ Voucher / paid access option
  • 📲 WhatsApp + email support
See details

Reputation + AI Concierge

From R3,499/mo

Per location

  • Everything in Reputation, plus:
  • 🍸 AI Barman / Concierge on the splash page
  • 🔌 POS integration (custom per venue)
  • 🏨 Multi-site central management
  • 🎯 Targeted marketing campaigns
  • 👔 Dedicated account manager
See details

Hardware supply, installation, and WiFi in Motion (vehicle WiFi) available as add-ons on any tier.

A Hotwireless initiative

Community Free WiFi — bridging the digital divide, one suburb at a time.

Beyond the restaurants and hotels we serve, we believe everyone deserves access. Our Community Free WiFi Project helps local businesses, spaza shops, churches and community halls turn their uncapped fibre into a free hotspot for their neighbourhood — funded entirely by local advertising.

  • Self-funding via local advertisers
  • Drives foot traffic to the host
  • Unlocks jobs, education, services
  • POPIA-compliant, throttle-protected
📡

Who hosts a hotspot?

Real places across SA

  • 🏪Spaza shops — become the neighbourhood's digital hub.
  • Churches & halls — job-seekers, gran on WhatsApp, small business online banking.
  • 🏥Clinics & pharmacies — patients stay connected while they wait.
  • Sports fields & parks — parents work remotely, kids download homework.

Ready to turn your WiFi into your best marketing channel?

Book a 20-minute demo. We'll show you the reputation flow, the concierge, and walk you through pricing for your venue.

Or call us on 082 370 3007