WiFi billing, vouchers and paid access
Charge for your WiFi, or hand out a voucher.
Vouchers and paid access are an add-on to the Basic + Data + Guest Insights package: voucher codes and paid sessions on the same branded login page as your free tier, at prices you set and collect. The venue decides which of them is running, and changes its mind whenever it wants.
Vouchers & paid access: vouchers at R6.50 per voucher, ex VAT, in batches of at least 100; paid sessions: guests pay prices the venue sets; our set-up for paid access is quoted per venue. Added to the Basic + Data + Guest Insights package (R799 per location per month, ex VAT). Support is Monday to Friday, 08:00 to 17:00 SAST.
What a WiFi billing system does
Four things, and none of them need a network person.
Vendors call this hotspot billing or hotspot management. What it means for a venue is that you control who gets online, for how long, and whether they pay for it.
Decide who pays and who does not
Free for everyone, free with the advertising add-on on the page, voucher-only, or paid. You set it, and you can run more than one at the same time: a free allowance for walk-ins and a voucher for the guest who needs longer.
Sell access in sizes that suit you
Access is issued by time or by data allowance. An hour, a day, a week, a fixed number of gigabytes. A conference delegate and a long-stay guest do not need the same thing, and they do not have to get the same thing.
Stop the free tier being eaten
Each access tier carries its own time and speed limit. The free tier stays usable for the room because one long download cannot take the whole line with it.
See what has been used
Know which codes have been redeemed and which are still sitting unused, so you know when to print the next batch and whether anyone is actually buying.
How vouchers work
Simple for staff, invisible for guests.
You ask for a batch of codes
Tell us the size and the length you want and a batch is generated for the venue. Print them, write them on a card, or put them in the welcome pack.
The counter hands one over
Reception, the front desk or the till gives the code to the guest. There is no shared WiFi password doing the rounds and no password to change when a staff member leaves.
The guest types it in and goes
They connect to your network, your login page opens by itself, they enter the code, and they are online for exactly as long as the code says.
Paid access
For the guest who needs a clean video call.
An optional paid tier on the login page unlocks a longer session or a higher speed, at a price the venue sets.
It suits hotels, guest houses, co-working spaces and serviced offices, where a business traveller would rather pay than fight for bandwidth. Time and speed limits are set per access tier, so the free tier stays usable for everyone else while the paid tier is worth buying.
What a session sells for is yours to decide, and what guests pay is yours to keep. We charge the venue for the package, and our set-up for paid access is quoted per venue, not a share of your takings.
See the packagesWho charges for WiFi
Places where paid or voucher access earns its keep.
Hotels, guest houses and lodges
A fair free allowance for every guest, and a voucher at reception for the conference delegate or the long-stay guest who needs more.
Conference and event venues
Delegate access for the length of the event, issued per session rather than as one password shared with the whole hall.
Co-working and serviced offices
A paid tier for the person who would rather buy a clean video call than argue about bandwidth with the room.
Caravan parks and self-catering
Access sold by the night or by the week, in the same way the site is already sold.
Student accommodation
A daily free tier with a paid or voucher upgrade, so the line holds up when everyone is home at the same time.
FAQ
WiFi billing questions.
What is a WiFi billing system?
It is the part of a guest WiFi setup that decides who gets online, for how long, at what speed, and whether they pay for it. In practice that means a login page, access tiers, vouchers, and a record of what has been used. It is available as an add-on to the Basic + Data + Guest Insights package.
Do you work with MikroTik hotspot billing?
Yes. We run MikroTik hotspot setups for venues across South Africa, and the billing, vouchers and access tiers are set up and looked after by us as an add-on to the Basic + Data + Guest Insights package (R799 per location per month, ex VAT), rather than something you configure yourself. If you already have MikroTik equipment in the building we can usually work with it, and if it is tired we will quote a replacement rather than pretend it is fine.
What does it cost?
Vouchers and paid access are an add-on to the Basic + Data + Guest Insights package (R799 per location per month, ex VAT), not included in the package price. Vouchers are R6.50 each, ex VAT (minimum 100); paid sessions: guests pay prices the venue sets; our set-up for paid access is quoted per venue. You can cancel on one calendar month of written notice.
Do we keep what guests pay?
Yes. The price of a voucher or a paid session is yours to set and yours to collect. We charge the venue for the package and for the vouchers it orders, not a cut of what your guests spend.
Can we run free and paid access at the same time?
Yes, and most venues do. A free tier keeps walk-ins happy and a voucher or paid tier covers the guest who needs longer or faster.
Does this work in a vehicle as well?
Yes. All three packages work at a fixed location and on the move with WiFi in Motion, so a shuttle or a tour bus on the Basic + Data + Guest Insights package can run the same voucher add-on and the same access tiers as a venue.
Where to go next
The rest of the guest WiFi picture.
Billing is one part of it. The login page, the guest list and the venue's own network are the rest.
Hotspot management and login pages
The branded login page itself, the access rules behind it, and what we take off the venue's hands.
Packages and pricing
Three packages, per location per month ex VAT. Vouchers and paid access are an add-on to the Basic + Data + Guest Insights package.
Hotel and guest house WiFi
Where vouchers at reception get used the most.
When free WiFi is the wrong answer
Working out whether your venue should be charging at all.
Ready to sort out your guest WiFi?
Take the next step and we will map the right package to your venue. Packages start at R399 a month per location, ex VAT.
Or call us on 071 437 6694