Restaurants & Cafés
Your dining room is the product. Your WiFi should not be an afterthought.
Diners ask for the WiFi password before they order. That moment is the one time every guest is looking at a screen you control. Hotwireless puts your brand on it, captures the guest details you are allowed to keep, and puts guests on their own network rather than the one running your card machine.
Built for the restaurant floor
What a managed portal changes on a busy service.
Your name on the screen
A branded splash page with your logo, colours and wording, instead of a router default page or a password scrawled on a chalkboard. Put the specials board, the Instagram handle or the bookings link on it and change them whenever you want.
A guest list you can use
On Basic + Data Collection, guests enter their name, email and cell number before going online, with POPIA-aware consent captured at that moment. The list belongs to you, and you can export it for your newsletter or your specials messages.
Your till stays separate
The standard network we build puts guests on their own network, kept separate from the network we install for you. Your card machine, your office PC and your back-of-house systems are not sitting on the same network as a table streaming video, and no card data ever touches us. Treat the guest side as a public space and keep business devices off it.
The problems it solves
Five complaints we hear from restaurant owners.
None of them are really about bandwidth. They are about control.
"One table eats the whole line."
Time and bandwidth limits are set per access tier, so a long lunch on a laptop cannot flatten the connection for everyone else.
"Staff keep giving out the password."
There is no shared password to give out. Guests connect through the splash page, on the terms you set.
"We have no idea who our regulars are."
Guest Insights shows new versus returning guests, so a quiet Tuesday and a full Saturday stop being a guessing game.
"Nobody wants to manage a router."
You do not have to. We supply, set up and look after the equipment, and nobody on your floor logs into anything. When something needs changing, we change it from our side.
"The card machine is on the same WiFi as the tables."
On most venue routers it is, because there is only one network and everything joins it. The standard network we build puts guests on their own network, kept separate from the network we install for you, so the card machine and the back office are not sitting in the public pool. No card data ever touches us.
Pricing
Three packages, per location per month, ex VAT.
Start with the branded portal and add the data side when the venue is ready. Fixed monthly fee, no usage-based costs, and you can cancel on one calendar month's written notice.
Basic
R399/moYour branded splash page. Free access behind your terms.
Basic + Data Collection
R599/moGuests sign in with name, email and cell number. The list is yours to export and use.
Basic + Data + Guest Insights
R799/moAdds visitor counts, new versus returning guests, busy times and how long guests stay.
Hardware and installation are quoted per site. Support runs Monday to Friday, 08:00 to 17:00 SAST. For the full picture on pricing and what each package includes, see guest WiFi for restaurants in South Africa.
Ready to sort out your guest WiFi?
Take the next step and we will map the right package to your venue. Packages start at R399 a month per location, ex VAT.
Or call us on 071 437 6694